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Forward Deployed Engineer
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About the Role
The team develops software solutions for complex engineering challenges. As an Engineer on this team, you will work closely with end-users to solve problems, develop and deploy solutions, and iterate quickly to meet project needs. This role requires strong technical skills, creativity, and the ability to work independently in dynamic and evolving environments.
You will see your work directly influence project outcomes and help build tools that improve how teams operate. This role is suited for engineers who enjoy problem-solving, collaborating with stakeholders, and contributing to technical solutions in novel areas.
Responsibilities
- Build and deploy custom applications, scripts, and extensions to meet specific customer requirements, prioritising action and rapid prototyping.
- Design and implement resilient data pipelines and integration workflows to connect diverse customer data systems with our platform.
- Collaborate closely with sales and operations teams to ensure smooth customer handoffs, provide technical expertise during pre-sales discussions, and scope engagements effectively.
- Gather feedback and insights from frontline users to inform product development and improve offerings.
- Contribute to team growth by sourcing, interviewing, and onboarding new engineers.
Qualifications
- Experience designing, building, and shipping software in ambiguous or fast-changing environments.
- Excellent problem-solving and analytical skills with a proactive, “get things done” attitude.
- Customer-centric mindset with a passion for solving real-world problems using technology.
- Excitement to be an early team member building software tools that amplify the capabilities of hardware engineering teams.
- Willingness and ability to travel up to 25–50% to work on-site with end-users (e.g., test facilities, manufacturing sites, clean rooms).
Preferred Skills
- Solution-oriented: Experience collaborating with customers to solve complex problems in evolving environments.
- Adaptability: Previous experience in startup or entrepreneurial settings where agility and end-to-end ownership are critical.